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D.I MUSIC

REFUND POLICY

A LEGAL DISCLAIMER

The content provided by D.I Music Ministry, including but not limited to music, videos, sermons, teachings, and written materials, is for informational and spiritual purposes only. While we strive to offer accurate, uplifting, and faith-based resources, D.I Music Ministry makes no guarantees, warranties, or representations regarding the completeness, accuracy, or suitability of the content for any specific purpose.

All materials shared through our platforms, including but not limited to websites, social media, and live events, are the intellectual property of D.I Music Ministry unless otherwise stated. Unauthorized reproduction, distribution, or commercial use of this content without explicit permission is prohibited.

D.I Music Ministry does not provide professional advice on legal, financial, medical, or other matters. Please consult with an appropriate professional in these areas if needed.

By engaging with our content, you agree that D.I Music Ministry, its affiliates, and its representatives are not liable for any damages, losses, or claims arising from the use of or reliance on the information provided.

For any inquiries or permissions regarding the use of D.I Music Ministry’s content, please contact us directly at [insert contact details].

This disclaimer is subject to change at the discretion of D.I Music Ministry.

REFUND POLICY - THE BASICS 

At D.I Music Ministry, we strive to ensure our customers are satisfied with their purchases. Please review the following guidelines for our refund policy:

  1. Digital Products (e.g., Music, Videos, Downloads)

    • Due to the nature of digital products, all sales of downloadable content are final. Once a digital product has been purchased and delivered, it cannot be returned or refunded.

  2. Physical Products (e.g., CDs, Merchandise)

    • If you receive a damaged or defective product, you are eligible for a replacement or a full refund within 30 days of purchase. To initiate a return, please contact our support team at [insert contact details] with proof of the defect or damage.

    • For non-defective items, we offer refunds only on unopened and unused physical products. Shipping fees are non-refundable, and the customer is responsible for return shipping costs.

  3. Event Tickets and Donations

    • Event Tickets: All sales of event tickets are final. We do not offer refunds for tickets purchased unless the event is canceled or rescheduled.

    • Donations: Donations to D.I Music Ministry are non-refundable. If there was an error in processing your donation, please contact us within 7 days for resolution.

  4. Processing Time

    • Refunds are typically processed within 7-10 business days after receiving the returned item or after a refund request has been approved.

  5. Contact Information

    • If you have any questions or need assistance with a refund, please reach out to our customer service team at [insert contact details].

This policy is subject to change at the discretion of D.I Music Ministry.

WHAT TO INCLUDE IN THE REFUND POLICY

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